Who we are

Privacy Policy

Effective Date: August 28, 2026

Welcome to BONNISOFT (shop.bonni.cc). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our store and purchase digital goods and games.

1. Information We Collect

When you interact with our store, we may collect the following types of information:

Order Information: When you purchase a game or digital product, we collect your name, email address, and billing address. This is required to process your transaction and deliver your digital goods.
Account Information: If you create an account, we store your username, password (hashed), and order history to provide you with easy access to your game downloads.
Download Data: To prevent abuse and protect our digital products, we may log your IP address, browser type, and timestamp when you generate a download link or access your purchased files.
Communication Data: If you contact our support team, we collect your email address and any information you provide to resolve your issue.

2. How We Use Your Information

We use the collected information for the following purposes:

Fulfillment: To process your payments, deliver digital download links, and provide you with access to the games you purchased.
Support: To assist you with technical issues, lost download links, or account recovery.
Security: To monitor for fraudulent transactions, unauthorized sharing of download links, and to maintain the security of our store.
Communication: To send you essential order confirmations, receipts, and product updates. (We will only send marketing newsletters if you explicitly opt-in).

3. Payment Processing

We do not process or store your credit card or payment details directly on our servers. All transactions are securely handled by our third-party payment processors (e.g. PayPal). These processors have their own strict privacy policies and security measures for handling your financial data.

4. Cookies and Tracking

Our store uses cookies to ensure basic functionality:

Cart & Session Cookies: WooCommerce uses cookies to keep track of the items in your shopping cart and to maintain your login session as you browse the store.
Preferences: To remember your theme choices (e.g., dark mode) and language preferences.

You can disable cookies in your browser settings, but doing so will prevent you from adding items to your cart or completing a purchase.

We do not sell, rent, or trade your personal information. We only share your data with trusted third parties when necessary:

Service Providers: Payment processors and hosting providers (like Hostinger and AWS) that facilitate our store’s operations.
Legal Compliance: If required by law, we may disclose information to comply with legal obligations or to protect the rights and safety of Bonnisoft and our users.

6. Data Retention

We retain your order history and account information for as long as your account is active, ensuring you always have access to your purchased digital games. If you wish to delete your account, please contact us. Note that we may be required to keep certain transaction records for tax and legal compliance.

7. Your Rights

Depending on your location (such as the GDPR in Europe), you have the right to:

Access the personal data we hold about you.
Request corrections to inaccurate data.
Request the deletion of your personal data (subject to legal retention requirements).
Withdraw consent for marketing communications at any time.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact our support team via the Support Center on our main website.